We want you to shop with confidence. If your purchase does not meet your expectations, you may request a return under the conditions described below.
Return Eligibility Period
Returns may be requested within 30 days after the confirmed delivery date.
Conditions for Returns
To qualify for a return, items must:
- Remain unused and in their original condition.
- Include all packaging, labels, manuals, and accessories.
- Be free from damage caused after delivery.
- Pass inspection upon receipt.
Items that fail to meet these requirements may not be accepted.
Items Excluded From Returns
The following products are generally not eligible for return:
- Personalized or customized merchandise.
- Digital products and downloadable content.
- Gift cards.
- Clearance, promotional, or final sale items.
- Products altered after delivery.
Refund Processing
After your return has been received and inspected, eligible refunds will be processed using the original payment method.
The time required for the refund to appear in your account depends on your payment provider.
Shipping Issues
If your order is damaged, incomplete, or contains the wrong item, please retain all packaging materials until the issue has been resolved.
Return Shipping Responsibility
Unless otherwise required by law or due to our fulfillment error, return shipping expenses are the responsibility of the customer.